• Cisco IP Phone Directions

    To Setup Your Mailbox for the First Time:
    • From your phone, dial 77000 or press Message Button to access voice mail.
    • Enter the default password: 12345
    • Create and enter a new 4 digit pin or password when prompted or go to Change Setup Options and then Personal Settings to change your pin anytime.

    The voicemail box will walk you through a brief enrollment. Then you’ll be asked to record your name in the directory:
    • After the tone, record your first and last name
    • Press #
    Listen through the introduction, then record your personal greeting

    To Access Voice Mail From Your Extension:
    • Dial: 77000 or press Message Key
    • When Voice Mail answers, enter your pin and press #

    Your Mailbox Main Menu:
    • Access your mailbox
    • Press: (1) New Messages
    • Press: (31) to access Saved Messages
    • Press: (2) to Send Messages
    • Press: (4) to Access Mailbox Options
    • Press : (*) to cancel or Backup
    • Press: (0) for Help


    To Transfer a Call:
    • While on the call, press Transfer soft key
    • Dial users extension
    • Press transfer again
    • Hang up

    To Forward your Phone :
    • Press FWD ALL
    • Enter Forwarding extension
    • To exit Forwarding Press FWD Off

     Quick Options:
    • Press # to bypass a greeting
    • Press 1 to pause message
    • Press 7 to rewind message (3 sec)


    Play Back Options While Listening to the Message:
    • Press 1 to restart message
    • Press 2 to save
    • Press 3 to delete
    • Press 4 Reply
    • Press 5 Forward a message
    • Press 6 Mark new
    • Press 7 to rewind
    • Press 8 to pause
    • Press 9 for message properties
    • Press # Fast forward to end
    • Press ## to save as-is
    • Press * to cancel or exit